Website Privacy Statement (English – UK)

1. Introduction

1.1 Purpose of this Policy

This Privacy Statement aims to provide you with clear information about how we handle your personal data when you use our website. It also describes your data protection rights and how to contact us if you have any questions or concerns.

1.2 Scope

This Statement applies to our website and any related services or interactions. It does not apply to any other websites, products, or services that we do not own or control, even if they are linked to or mentioned on our website.

2. Data We Collect

2.1 Information Provided by You

• Contact details: If you use our contact form or send us an email, we may collect your name, email address, and any additional information you choose to include in your message.
• Feedback or enquiries: Any personal data you voluntarily provide when leaving feedback or making enquiries.

2.2 Information Collected Automatically

• Usage data: We may collect information such as your IP address, browser type, operating system, referring URLs, pages you viewed on our site, and the dates/times of your visits.
• Cookies: We use cookies and similar tracking technologies to enhance your user experience. Cookies are small files placed on your device to help us analyse site usage and remember your preferences.

3. Use of Google Fonts

3.1 What is Google Fonts?

We use Google Fonts, a service provided by Google LLC (hereafter “Google”), to ensure consistent and attractive fonts on our website. When you access a page on our site, your browser loads the required fonts from Google’s servers, which may involve transmitting your IP address and certain technical data.

3.2 Why We Use Google Fonts

• Enhancing user experience: Access to Google Fonts ensures our site’s text renders in a visually consistent and efficient manner.
• Performance: Using an external font service often improves loading speeds and reduces server load.

3.3 Data Processing by Google

Google may process your data (e.g., IP address) to provide the fonts and for security or operational purposes. For further information, please refer to Google’s Privacy Policy.

4. Use of Google reCAPTCHA

4.1 What is Google reCAPTCHA?

We use Google reCAPTCHA (a service provided by Google) to protect our website against automated spam or abuse by verifying that actions on our site are performed by humans.

4.2 How It Works

When you interact with forms or certain features on our site, reCAPTCHA may analyse user behaviour (e.g., mouse movements or IP address) to distinguish legitimate users from automated programs. This helps secure our forms and reduce spam.

4.3 Data Processing

Google reCAPTCHA may process or store information such as IP addresses, session times, and user input. This data is subject to Google’s Privacy Policy. For more details, please see Google’s Privacy Policy.

5. Use of Cloudflare

5.1 What is Cloudflare?

We use Cloudflare (a service provided by Cloudflare, Inc.) for website security and performance optimisation. Cloudflare acts as a content delivery network (CDN), helping to filter malicious traffic and speed up the delivery of our web content.

5.2 How It Works

When you access our website, your requests are routed through Cloudflare’s global network. Cloudflare may log certain technical data, such as your IP address, HTTP request headers, and system configuration information, to detect malicious activity and improve site performance.

5.3 Data Processing

Any personal data processed by Cloudflare is subject to Cloudflare’s internal policies and procedures. For more information, please review Cloudflare’s Privacy Policy.

6. Why We Collect and Use Your Data

• To operate and maintain our website
• To improve user experience
• To secure our website and protect it from spam, abuse, and malicious attacks
• To respond to your enquiries and communicate with you
• To comply with legal obligations or respond to lawful requests from public authorities

7. Data Sharing and Transfers

7.1 Third-Party Service Providers

We may share your data with trusted third-party service providers (including Google and Cloudflare) who assist us in operating our website. They are contractually obligated to only process your data under our instructions and in compliance with applicable laws.

7.2 International Transfers

Where third-party service providers are located in countries outside the UK or the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your data, such as using Standard Contractual Clauses or equivalent legal mechanisms.

8. Security

We take the security of your personal data seriously and have implemented reasonable organisational and technical measures to protect it from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure.

9. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. Once the retention period expires, we will securely delete or anonymise your data.

10. Your Rights

Depending on applicable laws and regulations, you may have the right to:

• Access the personal data we hold about you.
• Request rectification of any incorrect or incomplete data.
• Request erasure (‘right to be forgotten’) of your personal data.
• Object to, or request restrictions on, certain types of processing.
• Request portability of your personal data.

If you wish to exercise any of these rights, please contact us using the details provided below.

11. Links to Third-Party Websites

Our website may contain links to third-party websites. We do not control and are not responsible for the content or privacy practices of such sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Children’s Privacy

Our website is not directed towards individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.

13. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or relevant laws. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

14. Contact Us

If you have any questions about this Privacy Statement or wish to exercise your data protection rights, please contact us at:

We will do our best to respond to your enquiry in a timely and compliant manner.